If the battery charging icon is missing from the status area, skip to the last step. So my question is if the removing the battery to... - HP Chromebook 11 G5 EE If the operating system is not loading, go to. 07:16 PM Make sure your Chromebook is charging. We have the HP 11A G6 EE here. This forces the system to clear and reestablish the software connections between the BIOS and the hardware. by I don't know if the battery was low prior to this problem, but the charging light will not turn on even after hours of charging and trying a hard reboot will not work either. Has anyone deployed any of these chromebooks recently? There is no light anywhere nor mechanical noises, buzzing, or any fans. Modify your browser's settings to allow Javascript to execute. http://www.anandtech.com/show/7418/hp-chromebook-11-review, https://plus.google.com/photos/109955481989177063222/albums/6012256117845139825/6012256117803552962. My chromebook discharged down to 0 and shutdown.Charging light doesn't light even after night on charger. The HP Chromebook X360 14 G1 is also worth considering; it shares many of the premium features of the Dell Latitude 7410 Chromebook 2-in-1 but comes in about $600-700 cheaper. Ensure the computer is connected to working power. Please, please say someone's found a solution. If you are within your warranty, submit a claim and have them replace it. Replace your battery when your laptop will not turn on or loses charge abnormally fast. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Extremely poor usability and design HP/Goog!! ‎09-23-2014 Though the battery indicator light is off, a smaller than normal charge current is being sent. Also for me the led turned to red and, after few seconds, turned to yellow. Thanks for your response. Some features of the tool may not be available at this time. The charging light will not turn on and there is no response to pushing and holding the power button. Please wait while we gather your contact options. Do you hear any mechanical noises ( iE  fan spinning,HDD spinning). I have an HP Chromebook 11 G4 EE. My new HP Chromebook 11 will not turn on. Check for a crack in the display or other signs of physical damage to the laptop. Thanks in advance to anyone more tech savvy than me who has any suggestions. If the device does not turn on after 24 hours of charging, contact HP to replace the damaged part or computer. Ask the community. But it makes the device nearly useless. If yes I would try this  Computer Does Not Power on After Software Update (Chrome OS). Moreover, the Chromebooks features an intuitive Chrome OS that … Please try again shortly. Charge the laptop for at least 10 minutes, or for up to 24 hours. Soon I will throw the Chromebook out and get a new laptop if I can't find a solution. A hard reset does not remove any local files or settings. How does HP install software and gather data? Wait 15 seconds, then power on and charge fully. So sad...love the feel of the keyboard and the extensive battery life but I am beginning to think these were a poor investment. One thing they all seem to have in common is press the refresh key types a "t". Computer Does Not Power on After Software Update (Chrome OS). Your session on HP Customer Support has timed out. Carefully pull back battery connector.Next seconds may resurrect you chromebook or kill permanently. We apologize for this inconvenience and are addressing the issue. If you don't see a light, try using a different charger. Contact HP to replace the damaged part or computer. - edited Before the HP Chromebook 11 went dead, I would get the low-power charging light no matter what charger I used. But today I tried some stupid and reckless things and it helps! By using this site, you accept the, Unable to Charge or Turn on HP Chromebook 11, Simply ask a new question if you would like to start the discussion again. I bought this Chromebook for school, in the contract it said that i would keep the Chromebook when I’m done with school or changed school. I understand that your Chromebook 11 will not power on. In my case, charging light turn to red, but couple seconds after turn yellow again and charging started.After half an hour I open lid and chromeOS booted. The computer cannot communicate with the battery. If the issue is not resolved, proceed to the next step. The second and third were replacements/refurbished by manufacturer. The remaining capacity is 94% or higher or the charger is initializing (15 seconds after plugging in the AC adapter). HP Chromebook 11 G6 EE . There are hints about how it can be done: http://www.anandtech.com/show/7418/hp-chromebook-11-review, And now interesting part:1) Make sure charger is not connected2) Pull out battery connector and wait about minute: https://plus.google.com/photos/109955481989177063222/albums/6012256117845139825/60122561178035529623) Plug in charger in chrome book and wait several seconds after light is up4) (!) To check the warranty of your laptop, go to, {{#each this}} To check the warranty of your computer, go to. There is no visible battery pack, so I can't simply remove that which often works for other notebooks. If the device still isn't … Released in 2018, the HP Chromebook 11 G6 EE is a notebook designed for students and educational purposes. HP can identify most HP products and recommend possible solutions. When the unit is powered on the display remains blank. but here is the problem I did get too keep the Chromebook, but its is still enterprise enrolled :(. When a new notebook computer is used for the first time, if a white LED near the AC power connector blinks, the battery is still in Shipping Mode.